Content

Announcements are banners or notifications that appear on top of your website or below the headers of navigation content in mobile applications. These will generally display any information that you wish to highlight to customers, such as a running or upcoming sale offer, vital notice information, or any user or business activities that need attention. This resource allows you to access all announcements configured on the platform.

Blogs serve as a multifaceted tool to engage with your audience, enhance your brand image, and drive sales. Through informative and engaging content, you can attract potential customers, improve your website's search engine rankings, and establish yourself as an authority in your industry. Blogs are utilized for various purposes, including content marketing, SEO, product announcements, customer engagement, brand storytelling, educational resources, and promotional activities. By regularly updating your blog with relevant content, you can foster a sense of community, provide value to your audience, and ultimately increase conversions on your store. This resource allows access to all blogs and related information to display over the website or mobile application.

Custom fields are a flexible way to attach additional information to a resource (e.g. Product, promotions, etc.). Some examples of data stored using custom-fields include specifications, size charts, downloadable documents, release dates, images, or part numbers. Custom fields are identified by an owner resource, a namespace, and a key and they store a value along with type information for that context.

Custom objects refer to entities that are not currently present on the platform. Sellers can create these custom data structures, allowing them to define the essential custom fields according to their preferences. These custom objects are introduced to address unique data requirements that fall outside the platform's standard features.

Customer support information on an E-commerce website encompasses various resources and channels through which customers can seek assistance or resolve queries related to products, orders, payments, shipping, returns, and general inquiries. This typically includes contact details such as email addresses or phone numbers, enabling customers to reach out to the seller directly for support. This resource allows you to fetch all customer support contact details related information into website or mobile applications.

Data loaders are a mechanism through which one can override the FDK (Fynd Platform SDK) method implementation. They are primarily used when you have better-managed data storage or faster data retrieval tools suited for a particular use case, or when you want your requests to not follow the predefined flow pattern provided by the Platform, or a combination of these reasons. To use Data loaders, you forward the requests coming from the website or mobile applications to externally hosted services instead of the default Fynd Platform systems. To do so, you must provide the path where these requests should reach alternatively while setting up a Dataloader. This resource allows you to access all Data loaders that are setup for an application module wise.

Dynamic FAQ provides order-status-aware FAQ trees for customer self-service. Storefront endpoints return the configuration and status-to-question-tree mappings for the current application. Trees support up to 3 levels of nesting with answers only at leaf nodes.

FAQs (Frequently Asked Questions) is designed to help provide answers to common inquiries and streamline customer support. FAQs are typically compiled lists of questions and corresponding answers that address common concerns or queries customers may have about a store's products, policies, or services. These can cover topics such as shipping information, return policies, product details, and more. FAQ Categories allow for the organization of FAQs into specific sections or topics, making it easier for customers to navigate and find relevant information.

Third-party HTML tags encompass external HTML elements sourced from outside the application or website environment, often integrated via Sales Channel Settings or extensions. These tags can include script elements, enabling the integration of external functionalities such as analytics tracking, live chat services, or e-commerce tools. Similarly, style elements may be incorporated to leverage external CSS frameworks or design libraries, enhancing the visual presentation and user experience of the application. This resource allows you to fetch all such Tags that are setup for an application.

The landing Page Selection module extends versatility by enabling sellers to designate specific landing pages as the home page for different types of devices and platforms, including websites, Android, and iOS. This functionality offers unprecedented customization, allowing sellers to tailor the browsing experience based on the preferences and behaviours of their audience across various devices. By selecting dedicated landing pages optimized for each platform, sellers can ensure consistency in branding and messaging while maximizing engagement and conversions. Whether visitors are accessing the site from a desktop browser, Android device, or iOS device, Fynd Platform's Landing Page Selection empowers sellers to deliver a seamless and tailored experience that resonates with their audience, ultimately driving success in their e-commerce endeavours.

Legal pages encompass essential documents required for e-commerce businesses to comply with legal regulations and establish transparent policies. These pages include a Privacy Policy detailing data handling practices, Terms & Conditions of Service outlining user responsibilities and transaction terms, Return Policy specifying refund procedures, and Shipping Policy detailing shipping terms and conditions. These documents help build trust with customers, mitigate legal risks, and ensure compliance with relevant laws and regulations, ultimately contributing to a positive shopping experience and legal protection for the business. Using this resource, you can retrieve all such information that has been set up on the platform to display it over websites and mobile applications.

Navigation refers to the arrangement and organization of links and menus that guide visitors through the various pages and sections of a website or a mobile application. It includes the creation and customization of navigation menus, typically found in the header or footer of a website or sidebars in case of mobile applications, that allow customers to easily navigate to different parts of the website or mobile application, such as product collections, individual product pages, blog posts, contact information, and other important pages. Navigation can be customized to suit the specific layout and design preferences, as well as to optimize the user experience for customers, making it easier for them to find what they're looking for and navigate through the website or mobile application efficiently. It facilitates the ability to create menus, add links, organize them into dropdowns or submenus, and customize the appearance of navigation elements using built-in tools or through custom coding if needed. You can use this resource to retrieve navigation on websites or mobile applications.

Custom pages allow Sellers to create unique web pages tailored to specific purposes or content needs within. These pages can include essential elements such as an About Us section detailing the store's background and mission, a Contact Us page facilitating communication with customers, and additional pages tailored to promotional campaigns or product launches. Through custom pages, Sellers can enhance the user experience, provide valuable information, and strengthen their brand presence. This resource allows you to fetch all such custom pages on the website or mobile application. You can either fetch these custom pages together or individually with the help of slugs.